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Problems

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Forum
Technical Help
Posts
10 recovered
Dates
04-17-2000 04:56 AM to 05-23-2000 02:01 PM
Captured
July 6, 2000



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Author Topic:   Problems
#1 Kitusai
Guru

Posts: 210
From: Saint-Armou, Pyrénées
Registered: Mar 2000

posted 04-17-2000 04:56 AM     Click Here to See the Profile for Kitusai   Click Here to Email Kitusai     Edit/Delete Message Reply w/Quote
Hello,

I noticed three annoying problems:

1/ my email doesn't works from my artist page (SaintHenry emailed me and I never received it + I made a try: no result). This is too bad when I think about the thousand fans emails lost

2/ Our new TEK's song "Cooking" is indexed in the newest songs since early sunday but nothing works (download, streamings). I uploaded it again without more result. Is there a synchronization problem? What is the interest to be listed in the new songs if nothing works?

3/ Email notification from BB doesn't works

Thanks.

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www.freepeltier.org
www.kitusai.com
www.listensmart.com/TEK www.listensmart.com/Kitusai

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#2 ben_fenlon
Administrator

Posts: 201
From: Columbia, MD, USA
Registered: Feb 2000

posted 04-17-2000 03:55 PM     Click Here to See the Profile for ben_fenlon   Click Here to Email ben_fenlon     Edit/Delete Message Reply w/Quote
Kitusai-

Thanks for the post.

1. I'm not sure why the email function isn't working for you. I just tested it successfully, I know it works for others. We'll have to look into it a little deeper and see if we can help you out.

2. We were doing some maintainence on our conversion servers over the weekend. Your song should be working now. (Please let me know otherwise.)

3. Syed's is looking into the email notification function.

Hope that helps.

-Ben

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#3 Kitusai
Guru

Posts: 210
From: Saint-Armou, Pyrénées
Registered: Mar 2000

posted 04-25-2000 06:13 AM     Click Here to See the Profile for Kitusai   Click Here to Email Kitusai     Edit/Delete Message Reply w/Quote
Hello Ben, thanks for the help.

Points 1 & 3 still doesn't work

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www.freepeltier.org
www.kitusai.com
www.listensmart.com/TEK www.listensmart.com/Kitusai

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#4 ben_fenlon
Administrator

Posts: 201
From: Columbia, MD, USA
Registered: Feb 2000

posted 04-25-2000 11:33 AM     Click Here to See the Profile for ben_fenlon   Click Here to Email ben_fenlon     Edit/Delete Message Reply w/Quote
Kitusai-

We've had a few things get bumped to a higher priority. Don't worry, we're still planning on fixing 1 & 3 ASAP.

-Ben

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#5 Kitusai
Guru

Posts: 210
From: Saint-Armou, Pyrénées
Registered: Mar 2000

posted 04-27-2000 11:57 AM     Click Here to See the Profile for Kitusai   Click Here to Email Kitusai     Edit/Delete Message Reply w/Quote
Thank you Ben.
The sheep will wait quiet on their little woolly butt.

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#6 Kitusai
Guru

Posts: 210
From: Saint-Armou, Pyrénées
Registered: Mar 2000

posted 05-03-2000 09:34 AM     Click Here to See the Profile for Kitusai   Click Here to Email Kitusai     Edit/Delete Message Reply w/Quote
Still quiet

Oh, yes, could you please also add on your checking list the song "Liberation" which is on TEK's page (this is allright) but seems indexed under my name (Thierry Venin) and do not appear under TEK with a search?

Thanks.

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#7 ben_fenlon
Administrator

Posts: 201
From: Columbia, MD, USA
Registered: Feb 2000

posted 05-03-2000 11:54 AM     Click Here to See the Profile for ben_fenlon   Click Here to Email ben_fenlon     Edit/Delete Message Reply w/Quote
Now that IS strange.

One more for the list!

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#8 Kitusai
Guru

Posts: 210
From: Saint-Armou, Pyrénées
Registered: Mar 2000

posted 05-11-2000 02:39 AM     Click Here to See the Profile for Kitusai   Click Here to Email Kitusai     Edit/Delete Message Reply w/Quote
Yes everything is getting strange...

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www.freepeltier.org
www.kitusai.com
www.listensmart.com/TEK www.listensmart.com/Kitusai

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#9 Kitusai
Guru

Posts: 210
From: Saint-Armou, Pyrénées
Registered: Mar 2000

posted 05-22-2000 06:05 AM     Click Here to See the Profile for Kitusai   Click Here to Email Kitusai     Edit/Delete Message Reply w/Quote
Sheep still waiting on their butt.

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www.freepeltier.org
www.kitusai.com
www.listensmart.com/TEK www.listensmart.com/Kitusai

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#10 weAponX
Guru

Posts: 1720
From: Boondock, Tellus Tertius, Time Line Two (Leslie Lecroix)
Registered: Mar 2000

posted 05-23-2000 02:01 PM     Click Here to See the Profile for weAponX   Click Here to Email weAponX     Edit/Delete Message Reply w/Quote
Well, go feed 'em!

Hey Ben what about the ID3 tags- are they still getting destroyed?

Need to keep them ID3 tags intact for the MyPlay thing to work right.

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listensmart.com/weAponX
listensmart.com/SocialSpit
listensmart.com/Danger

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